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The Forum of Choice for Government & Industry Training Since 1982

Robotic Process Automation (RPA), Intelligent Automation (IA) and Artificial Intelligence (AI) in Government Workshop III

Robotic Process Automation (RPA) – Automating repetitive, monotonous work, shifting people from low value work to high value work, faster cycle times with lower costs. AI assisted Intelligent Automation and human augmentation. This is the third workshop in our AI in government series.

Thursday, November 14, 2019




Stephen Sanford, 
Director, Center for Strategic Foresight Government, 

US Government Accountability Office 


Ed Burrows

Vice President of Intelligent Solutions

Brillient Corporation

Former Robotic Process Automation Program Manager(RPA)

General Services Administration 


Harrison Smith

Deputy Chief Procurement Officer 

Internal Revenue Service 


Christine L. Gex

Army Innovation and Robotics Process Automation Lead

Financial Information Management

Deputy Assistant Secretary of the US Army 


Sukumar R. Iyer

President & CEO

Brillient Corporation 


James (Jim) Walker

Federal Chief Technology Officer 




Thursday, November 14, 2019

Meeting Location: 
Willard InterContinental Hotel

Willard Intercontinental Hotel
1401 Pennsylvania Avenue N.W.
Washington 20004
United States

Metro Center (Red, Orange, Blue Lines). Use the exit marked “12th & F Sts” to exit onto F St., then continue straight two blocks and cross 14th St.


Robotic Process Automation (RPA) has the potential to automate entire processes or part of processes that are repetitive, monotonous and occur in high volumes. In a shrinking budget environment, RPA is a tool to “do more with less”. While RPA automates “hand work”, AI assisted Intelligent Automation also automated “head work”.


RPA, IA and AI has spread rapidly in the private sector and many federal and state agencies are currently using these tools in production or as pilots to speed up cycle times reducing the time it takes to perform certain processes, augment the efforts of human workers and provide better outcomes for the business of government.

What You Will Learn: 

  • What RPA is not
  • What is RPA
  • What is IA and AI
  • What are some use cases for government
  • How to assess the suitability of a process to be automated
  • How to make it happen
  • What are impacts and pitfalls to watch out for
Why You Should Attend: 

  • These intelligent technologies are disrupting how government can work better
  • Don’t get left out and watch the wave of innovation pass you by
  • The PMA, OMB and Congress are pushing for these types of technologies
Who Should Attend: 

  • Federal Government program executives and managers charged with accomplishing the mission
  • Leaders working on IT modernization and digital government
  • Acquisitions professionals
  • CXOs
  • IGs and Staff
  • State and local Government  Executives, Managers and staff
  • Industry Partners who support the government

Instructor Presentations, Classroom Discussions, and Guest Speakers


Agenda Subject to Change

7:30 am

Registration and Continental Breakfast

8:30 am

Art Chantker, President, Potomac Forum, Ltd.

8:45 am

Keynote: IA and AI in Government – The Big Picture


Stephen Sanford, Director, Center for Strategic Foresight Government, U.S. Government Accountability Office 

9:30 am

Applying RPA, IA and AI in Government

  1. RPA, IA and AI defined
  2. Use cases in federal government (with videos)


Sukumar Iyer, CEO, Brillient Corporation

10:30 am

Refreshment Break

10:45 am

RPA in Government – Learnings from GSA and the Federal RPA Community of Practice


Lessons learned from GSA’s implementation


Ed Burrows, Vice President of Intelligent Solutions, Brillient Corporation, Former Robotic Process Automation Program Manager(RPA)

General Services Administration 

12:00 pm

Hosted Working Luncheon


Students will be presented with a discussion topic during lunch

1:00 pm

Luncheon Workshop "Report Out"


A luncheon table leader will share the discussion and report out - interactive discussion 

1:20 pm

Government Panel – Agency leaders discuss their opportunities, implementations and plans for RPA, IA and AI


Moderator: James (Jim) Walker, Federal Chief Technology Officer, UiPath


Harrison Smith, Deputy Chief Procurement Officer, Internal Revenue Service

2:00 pm

Refreshment Break

2:15 pm

Lessons Learned in Implementing RPA in Government: What you need to know


Christine L. Gex, Army Innovation and Robotics Process Automation Lead, Financial Information Management, Deputy Assistant Secretary of the US Army

3:00 pm

Getting Started – Evaluating Opportunities for RPA, IA and AI in Government

  1. How to identify opportunities for automation and AI assisted solutions
  2. Evaluating if it will be a good, workable solution
  3. How to make it happen


Ed Burrows, Vice President of Intelligent Solutions, Brillient Corporation, Former Robotic Process Automation Program Manager(RPA)

General Services Administration 

3:45 pm

The Impacts of disruptive technologies

  1. What are the benefits of these technologies to the workforce
  2. What are the impacts to federal employees
  3. Designing the organization for post automation
  4. Impacts on networks, systems, security and ongoing operations


Sukumar Iyer, CEO, Brillient Corporation

4:45 pm

Wrap – up and Q&A

5:00 pm

Workshop Adjourns


Registration Information: 


Early Bird Registration Fee before

October 24, 2019

Registering after 

October 24, 2019 

Government Employees:
(Federal, State or Local Government Issued ID)
Special Reduced Rates in Support of Government Budget Reductions
Team Rate for Government: Send a government team to learn together. Register two government employees from the same office at the same time and the third person registers at $200 discount of the current government rate.
Industry and Contractors:
(Including contractors on-site and in direct support of government agencies).

Registration Includes: Presentations, Workshop Notebook, Continental Breakfast, All Day Refreshments and Hosted Luncheon

Guest Speakers: 

Stephen Sanford

Director, Center for Strategic Foresight
Government Accountability Office (GAO)



Stephen Sanford is a strategy and technology professional with more than two decades of service in the government and corporate sectors in the United States and Europe.

Stephen is currently responsible for strategic planning and foresight programs at the U.S. Government Accountability Office in Washington and serves as Director of GAO's Center for Strategic Foresight. He led GAO's technology assessment on artificial intelligence for the U.S. Congress and oversees development of GAO's quadrennial strategic plan for serving Congress.
He speaks frequently with U.S. and international audiences on how new technology and emerging trends will transform government, business, and society.

Stephen holds a BA in English from the University of Pennsylvania and an MBA with distinction from INSEAD.

Ed Burrows

Vice President of Intelligent Solutions

Brillient Corporation

Former Robotic Process Automation Program Manager(RPA)

General Services Administration 


Edward Burrows is a former Senior Advisor at GSA leading Robotics Process Automation (RPA) for the Office of the Chief Financial Officer.  He is also the liaison to the U.S. Department of Agriculture as the financial management shared service provider to GSA, leads GSA's 's implementation of Treasury's Invoice Processing Platform (IPP) and led the migration of GSA's child care subsidy administration programs to a commercial provider and the Department of Agriculture. 


Prior to joining GSA in 2015 Ed led financial operations and programs in the telecommunications industry, including senior leadership positions at MCI, Concert Communications, BT Group, and Telarix.  


Ed holds a B.A. degree in Economics from The Pennsylvania State University and a M.A. in Economics from University of Virginia. 


Harrison Smith

Deputy Chief Procurement Officer

Internal Revenue Service 



Harrison Smith is the Deputy Chief Procurement Officer in the Office of the Chief Procurement Officer at the Internal Revenue Service (IRS). He is responsible for all acquisition programs and contractual commitments for equipment, supplies, and services for IRS and Treasury Departmental Offices (over $2 billion annually).

Prior to joining the IRS, Harrison served in various roles at the Department of Homeland Security (DHS) and Naval Sea Systems Command. As the Industry Liaison for DHS, he was responsible for providing leadership and direction for DHS offices and outside officials for all aspects of the DHS industry engagement program. He also promoted rapid and innovative approaches to solving complex problems, and served as a principal advisor to the Chief Procurement Officer on matters relating to procurement.

Harrison has 15 years of operational procurement experience, including acting as the Contracting Officer for several multi-billion dollar IT procurements. As the Director of the Enterprise Acquisitions Division with DHS, he was responsible for a portfolio of 25 strategically-sourced contracts with a cumulative value of $68 billion. He has also worked in policy and strategic analysis positions on the Hill, and has supported the Special Assistant to the Secretary of the Navy for Business Initiatives and the Chief of Naval Operations Executive Panel under the auspices of the Presidential Management Fellows program.

Harrison was born in Virginia, and currently resides in Alexandria, VA with his wife and four children. He holds a B.A. in International Relations and an M.A. in US Foreign Policy from The American University, and an M.B.A. from George Washington University. Harrison brings a wealth of leadership, acquisition, and operational experience and a high standard of professionalism.

Currently, Harrison is focusing on utilizing intelligent automation and machine learning solutions to improve government services and creating a repeatable and flexible structure for deploying innovative technologies to support the government’s mission.

Sukumar R. Iyer

President & CEO
Brillient Corporation 

Mr. Sukumar Iyer is the founder and President/CEO of Brillient Corporation. He has more than 26 years’ experience in management consulting, information technology and software at Brillient, companies such as Accenture and with Fortune 100 clients in different industry sectors. He has provided assistance and supported numerous Agencies and government customers.


His areas of expertise include business / organizational strategy, data science driven applications and AI driven solutions to deliver client value. Sukumar’s passion lies in understanding a client’s problems or challenges and then crafting and delivering an innovative, cost effective solution. His current focus is on Robotics Process Automation (RPA) and Intelligent Automation and how the tools can be implemented to meet the business needs of government.


Sukumar is active with federal government associations and bodies including the Emerging Technologies COI of the ACT-IAC and is the industry chair of the Intelligent Automation Working Group. He was till recently the Chair of the AFCEA Small Business Committee and is an active member of the National Contracts Management Association (NCMA).


Sukumar graduated with a Master’s degree in Mechanical Engineering from The University of Akron. He is taking flying lessons towards a private pilot’s license and has a variety of hobbies he indulges in when he is not spending time with his children.

James (Jim) Walker

Federal Chief Technology Officer 



Jim, a former Army Artillery Officer and federal employee is currently UiPath Federal CTO and Director of Public Sector Marketing. He served as the Deputy CIO and Services Portfolio Manager at NASA’s Shared Services Center (NSSC), and had key IT positions at DISA, the US Missile Defense Agency and counter-drug taskforce in Key West. Jim is a Federal Computer Weekly “Federal 100” alumni and runner up in Government Computer News “DigIT 2017” award for Robotics, Automation and Unmanned Systems. He holds a Chief Information Officer certification from the National Defense University and a Graduate degree in Telecommunications.

Christine Gex

Army Innovation and Robotics Process Automation Lead

Deputy Assistant Secretary of the Army - Financial Information Management



Ms. Christine Gex is the only federal employee to lead the development, deployment, and sustainment of two Federal Robotic Process Automation (RPA) programs. Currently she leads the Deputy Assistant Secretary of the Army Financial Information Management (DASA-FIM) Innovation team and is responsible for its RPA initiative. As a leading innovator within Army Financial Management and Comptroller (FM&C), Christine has been instrumental in reaching across the Department of Defense (DoD) to create information technology (IT) infrastructure partnerships intended to establish pathways for digital workers to become part of the FM workforce's daily workflows. Prior to her current position, Christine was the Chief Information Security Officer at the NASA Shared Services Center, where she spearheaded efforts to provide CAC/PIV level credentials to the federal government’s first RPA robots. She holds a Bachelor of Management Information Systems degree from the University of Southern Mississippi and a Master of Business Administration degree from William Carey University. Additionally, she is an Information Security Certified Authorization Professional (CAP).

Cancellation Policy: 

Confirmed registrations who cancel within 3 business days of the program will be subject to a $250 cancellation fee. Registrations cancelled after the program starts are subject to the full registration fee. Substitutions can be made at any time. In the event a particular training workshop is cancelled, the liability of Potomac Forum, Ltd is limited to refund of any prepaid registration fee.

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