Manager, Performance Management Solutions (PMS),
U.S. Office of Personnel Management (OPM)
Rebecca S. Ayers serves as the manager for Performance Management Solutions (PMS) in the U.S. Office of Personnel Management (OPM). PMS provides reimbursable solutions to Federal agencies to address individual and organizational performance matters necessary to properly create and sustain a healthy and effective results-oriented culture. She is also the Program Manager for USA Performance, OPM’s automated performance management system. She has managed consulting work and performance management projects for the Departments of Defense, Homeland Security, Air Force, Health and Human Services, and numerous other independent agencies. Prior to this position she served as the Strategic Planning and Performance Manager for HR Solutions, the reimbursable divisions of OPM, and was responsible for organizational strategic and business planning and execution and performance management and evaluation.
Rebecca has facilitated and worked with both public and nonprofit organizations to identify organizational goals, develop strategic plans, and implement performance management systems. She regularly presents at professional and academic conferences on performance management and strategic planning best practices and latest trends and research. She began her Federal career as a Presidential Management Fellow at OPM where she managed workforce and succession planning projects for other Federal agencies.
Rebecca’s leadership in the development of USA Performance was recognized by a Government Computer News’ Rising Star award in 2014. USA Performance also won the NextGov Bold Award and People’s Choice award in 2014 for creativity and courage for driving advancement in government. Her leadership in the community and in the Federal Government was recognized by the Triangle Business Journal’s 40 under 40 Leadership award in 2015. Rebecca is currently the President-Elect for the Junior League of Raleigh.
Rebecca holds a bachelor’s degree in Foreign Affairs from the University of Virginia and a Masters of Transatlantic Studies from the University of Bath, England. She completed her Ph.D. in Public Administration at North Carolina State University where her research included public management, performance management, and strategic planning. Her recent research examines the importance of goal alignment in Federal agency performance appraisal programs and program performance. She is also teaching the Public Organizational Behavior class in the Masters of Public Administration program at North Carolina State University.
Rebecca is a fulltime teleworker with OPM and resides just outside of Raleigh, NC.