Potomac Forum The Forum of Choice for Government & Industry Training Since 1982

The Forum of Choice for Government & Industry Training Since 1982

Unwrapping Robotic Process Automation (RPA) to Drive Benefits for Government - Training Workshop I

The first in the series discussing how government can take advantage of RPA to eliminate low value operations and permit focus on high value business needs.

Tuesday, April 9, 2019

Keynote Speaker:


Keynote Awaiting Confirmation




Ed Burrows

Robotic Process Automation Program Manager(RPA)

GSA-USDA Financial Management Liaison

Office of the Chief Financial Officer (BG)

General Services Administration


William “Bill” Pratt

Director of Strategic Technology Management

Office of the Chief Technology Officer/CIO
Department of Homeland Security


Sukumar R. Iyer

President & CEO

Brillient Corporation 


Anand Paul, PhD

Director, Intelligent Solutions

Brillient Corporation

Tuesday, April 9, 2019

Meeting Location: 
Willard InterContinental Hotel

Willard Intercontinental Hotel
1401 Pennsylvania Avenue N.W.
Washington 20004
United States

Metro Center (Red, Orange, Blue Lines). Use the exit marked “12th & F Sts” to exit onto F St., then continue straight two blocks and cross 14th St.


Robotic Process Automation (RPA) has the potential to automate entire processes or part of processes that are repetitive, monotonous and occur in high volumes. In a shrinking budget environment, RPA is a tool to “do more with less”. 


RPA has spread rapidly in the private sector and many federal and state agencies are currently using RPA in production or as pilots to speed up cycle times reducing the time it takes to perform certain processes, augment the efforts of human workers and provide better outcomes for the business of government. RPA also helps implement the letter and spirit of the President’s Directive to focus on “High Value” Work.  RPA permits government staff to reduce the time allocated to “Low Value” Work to focus on “High Value” activities.

What You Will Learn: 

  • What RPA is not
  • What is RPA
  • What are some use cases for government
  • How to assess the suitability of a process to be automated
  • How to make it happen
  • What are impacts and pitfalls to watch out for


Why You Should Attend: 


  • RPA is the first wave of intelligent technologies disrupting how government can work better
  • Don’t get left out and watch the wave of innovation pass you by
  • The PMA, OMB and Congress are pushing for these types of technologies
Who Should Attend: 

  • Federal Government program executives and managers charged with accomplishing the mission
  • Leaders working on IT modernization and digital government
  • Acquisitions professionals
  • CXOs
  • IGs and Staff
  • State and local Government  Executives, Managers and staff
  • Industry Partners who support the government                



Instructor Presentations, Classroom Discussions, and Guest Speakers


Agenda Subject to Change



Registration and Continental Breakfast





Art Chantker, President, Potomac Forum, Ltd.



Keynote: RPA In Government:  Now and the Future
The PMA and Focus on High Value Activities

Keynote Awaiting Confirmation


What is Robotic Process Automation (RPA)


  1. RPA defined – what it isn’t, what is it?
  2. Use cases with video examples
  3. The business case for RPA, benefits to the business of government


-Sukumar R. Iyer, President & CEO, Brillient Corporation

10:15 am

Refreshment Break


10:30 am

 RPA in Government
Lessons Learned from GSA Implementation


-Ed Burrows, Robotic Process Automation Program Manager(RPA), GSA-USDA Financial Management Liaison, Office of the Chief Financial Officer (BG), General Services Administration

11:30 am

 Evaluating opportunities and implementing an RPA solution

  1. How to identify opportunities for automation
  2. Evaluating if RPA will be a good, workable solution
  3. How to make it happen


-Anand Paul, PhD, Director, Intelligent Solutions, Brillient Corporation


Hosted Working Luncheon and Discussion at Lunch Tables
During the luncheon, attendees will discuss
1. Potential use cases for their agency
2. Challenges for gaining management support and how to overcome the challenges

1:30 pm

Report out from Lunch Discussion and Class Discussion of Use Cases and Gaining Management Support

A leader from each table “reports out” the use cases.  The class will discuss the use cases and their potential at other organizations.

 2:00 pm

 Refreshment Break

2:15 pm

Government Panel

Government Agency Managers Discuss their Opportunities, Implementation and Plans for RPA Government-wide and Their Agency


-Bill Pratt, Director of Strategic Technology Management, Office of the Chief Technology Officer/CIO, Department of Homeland Security


Additional Speaker Awaiting Confirmation


-Sukumar R. Iyer, President & CEO, Brillient Corporation

3:15 pm

 The Impacts of RPA


  1. What are the benefits of RPA to the workforce
  2. What are the impacts of RPA to federal employees
  3. Designing the organization for post automation
  4. Impacts on networks, systems, security and ongoing operations


Speaker to Be Announced Soon


RPA Now and the Future in Government


Government Speaker – To Be Announced

4:15 pm


From RPA to Intelligent Automation – What is Next:
Beyond RPA to Meet the Business Needs of Government

-Sukumar R. Iyer, President & CEO, Brillient Corporation


Wrap Up



Workshop concludes



Registration Information: 

  Early Bird Registration Fee Registering after March 1.
Government Employees:
(Federal, State or Local Government Issued ID)
Special Reduced Rates in Support of Government Budget Reductions
Team Rate for Government: Send a government team to learn together. Register two government employees from the same office at the same time and the third person registers at 50% of the current government rate.
Industry and Contractors:
(Including contractors on-site and in direct support of government agencies).

Registration Includes: Presentations, Workshop Notebook, Continental Breakfast, All Day Refreshments and Hosted Luncheon

Guest Speakers: 

Dr. Anand J. Paul

Director, Intelligent Solutions
Brillient Corporation

Dr. Anand J. Paul is currently Director, Intelligent Solutions at Brillient Corporation. In this role he is focused on developing solutions by leveraging next generation technologies like machine learning and artificial intelligence to help federal agency clients meet their mandates and execute their mission in a budget constrained environment.


Prior to this, Anand spent 20 years in IBM’s Research Division as the Global Government Research Industry Specialist and Senior Technical Staff Member helping develop joint strategies, providing linkages between IBM Research worldwide and the Government Industry, and developing First-Of-A-Kind solutions. In addition, he played a key role in helping clients and partners understand IBM Research’s Education Transformation roadmap and strategy through the development of cognitive technology-based solutions.


Anand has served as an adjunct faculty member at West Virginia University. He holds a Ph.D. in Materials Science and Engineering from the Pennsylvania State University, PA and an MBA from the University of Pittsburgh, PA.


Dr. Paul has authored 55 technical papers, edited three books, organized three international conferences and chaired numerous sessions in various national and international conferences.

Ed Burrows

Robotic Process Automation Program Manager (RPA)

GSA-USDA Financial Management Liaison

Office of the Chief Financial Officer (BG)

General Services Administration

Edward Burrows is a Senior Advisor at GSA leading Robotics Process Automation (RPA) for the Office of the Chief Financial Officer.  He is also the liaison to the U.S. Department of Agriculture as the financial management shared service provider to GSA, leads GSA's 's implementation of Treasury's Invoice Processing Platform (IPP) and led the migration of GSA's child care subsidy administration programs to a commercial provider and the Department of Agriculture. 


Prior to joining GSA in 2015 Ed led financial operations and programs in the telecommunications industry, including senior leadership positions at MCI, Concert Communications, BT Group, and Telarix.  


Ed holds a B.A. degree in Economics from The Pennsylvania State University and a M.A. in Economics from University of Virginia. 


William "Bill" Pratt

Director of Strategic Technology Management

Office of the Chief Technology Officer/CIO
Department of Homeland Security



At the Department of Homeland Security, Bill leads IT Acquisition and Engineering Governance, Program Health Assessment, Program Support, and Digital Transformation at DHS via the Agile and IT Program Management Centers of Excellence. Bill and his team coordinated the adoption of Agile and Incremental software development as the preferred process at DHS. They achieved a 100 percent agile adoption rate for software development projects supporting major DHS investments and an A rating on the FITARA scorecard. The team is now working with partner offices to streamline the entire IT acquisition lifecycle at DHS using lean and agile techniques. Bill led efforts to create the DHS Agile Development Guidebook, which was awarded the 2015 AFFIRM Award for Leadership in Best Practices Implementation. Prior to his current role, Bill served as the Director of IT Standards and Program Support in the DHS Business Management Office. Previously, he was the Section Chief for IT Policy and Planning at Immigration and Customs Enforcement. Bill also was the ICE Section 508 Coordinator, for which he was named the DHS Section 508 Coordinator of the Year in 2013. Bill has more than 35 years of experience in IT development, supporting the federal government, private industry, and the DoD. Former roles included test specialist, development team lead, systems analyst, and deputy department head. Clients included Immigration and Naturalization Services (INS), Freddie Mac, MCI, AT&T, and US Navy/Joint Services telecommunications commands. He holds certifications as a PMP, Certified Scrum Master and Product Owner, SAFe Agilist, and in ITIL Foundations.


Sukumar R. Lyer

President & CEO
Brillient Corporation 

Mr. Sukumar Iyer is the founder and President/CEO of Brillient Corporation. He has more than 26 years’ experience in management consulting, information technology and software at Brillient, companies such as Accenture and with Fortune 100 clients in different industry sectors. He has provided assistance and supported numerous Agencies and government customers.


His areas of expertise include business / organizational strategy, data science driven applications and AI driven solutions to deliver client value. Sukumar’s passion lies in understanding a client’s problems or challenges and then crafting and delivering an innovative, cost effective solution. His current focus is on Robotics Process Automation (RPA) and Intelligent Automation and how the tools can be implemented to meet the business needs of government.


Sukumar is active with federal government associations and bodies including the Emerging Technologies COI of the ACT-IAC and is the industry chair of the Intelligent Automation Working Group. He was till recently the Chair of the AFCEA Small Business Committee and is an active member of the National Contracts Management Association (NCMA).


Sukumar graduated with a Master’s degree in Mechanical Engineering from The University of Akron. He is taking flying lessons towards a private pilot’s license and has a variety of hobbies he indulges in when he is not spending time with his children.

Cancellation Policy: 

Confirmed registrations who cancel within 3 business days of the program will be subject to a $250 cancellation fee. Registrations cancelled after the program starts are subject to the full registration fee. Substitutions can be made at any time. In the event a particular training workshop is cancelled, the liability of Potomac Forum, Ltd is limited to refund of any prepaid registration fee.

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