Potomac Forum The Forum of Choice for Government & Industry Training Since 1982

The Forum of Choice for Government & Industry Training Since 1982

How to Meet the Workforce Requirements of the President's Executive Order 13781 Training Workshop

What Federal Executives, Managers, and Supervisors Need to Know to Support the Goals of the Executive Order for Reforming the Federal Government and Reducing the Federal Civilian Workforce

Wednesday, June 28, 2017

On site registration will be available at the Willard. Online registration is now closed.

Keynote Speaker

 

Terry Gerton

President & CEO

National Academy of Public Administration (NAPA)

 

Confirmed Guest Speakers

 

Bob Corsi

Secretary of Board of Directors

Senior Executives Association (SEA)

Former Assistant Deputy Chief of Staff for Manpower, Personnel and Services

Headquarters, U.S. Air Force

 

Rebecca Ayers

Performance Management Solutions

United States Office of Personnel Management (OPM)

 

Tom Gilbert

Assistant Director of Strategic Issues

United States Government Accountability Office (GAO)

 

Veronica Villalobos

Principal Deputy Associate Director, Employee Services Division

U.S. Office of Personnel Management (OPM)

 

Dr. Fred Soto

Supervisory Manager for Employee Engagement, Diversity and Veterans Outreach

Office of Energy Efficiency and Renewable Energy

U.S. Department of Energy

 

Tony Nguyen

Director, Office of Human Capital Strategy & Analysis

U.S. Department of Energy

 

Kimberly Steide

Program Manager for Human Capital Planning, HRSTAT, and Metrics

U.S. Department of the Treasury

 

James Read

Director, Policy and Evaluation

U.S. Merit Systems Protection Board (MSPB)

 

Deb Tomchek

Vice President

ICF

Former Director of Human Resources (HR)

Department of Justice (DOJ) and Department of Commerce (DOC)

 

Dianne Hawkins

Program Manager, Personnel Demonstration Project

U.S. Army Research Laboratory

 

Tim Bowden, HCS

Executive Director for Consulting Delivery

People & Performance Consulting Division

Management Concepts

 

Jeffrey Neal

Senior Vice President

ICF

Former CHCO at DLA and DHS

 

Lou Kerestesy

Founder & CEO

GovInnovators

 

Fred Mills

Strategic Management and Performance Improvement Consultant

 

Mika Cross

Federal Workplace Expert

 

Additional government speakers awaiting confirmation. Bios coming soon.

Wednesday, June 28, 2017

Meeting Location: 
Willard InterContinental Hotel

Willard Intercontinental Hotel
1401 Pennsylvania Avenue N.W.
Washington 20004
United States

Metro Center (Red, Orange, Blue Lines). Use the exit marked “12th & F Sts” to exit onto F St., then continue straight two blocks and cross 14th St.

Overview: 

The president issued an executive order (EO) on March 13, 2017 which requires agencies to plan and implement long-term workforce reductions and incorporate the plan as a government-wide workforce priority into their Agency Strategic Plan and/or Human Capital Operating Plan. 

 

This Potomac Forum training workshop for government will provide information for agency executives, managers, and staff to respond to the EO.

 

Experienced human capital executives and experts will share their insight and experience in developing and implementing long-term and near-term workforce management practices that will help attendees understand how best to improve performance, increase accountability, and reduce costs.

 

This workshop will provide you with practical, easy-to-implement tools and resources to help you achieve the best results through your agency’s efforts to restructure, reshape and eliminate inefficient functions to achieve the goals of EO 13781 while enhancing employee performance to increase mission efficacy and increase retention.

 

In preparation for the workshop, watch these videos pertaining to the federal hiring freeze:

- Mika Cross in Government Matters, Federal hiring freeze & employee morale

- Jeffrey Neal in Government Matters, Navigating the federal hiring freeze

What You Will Learn: 

  • A framework to plan for reorganization and functional consolidation
  • Avoiding common pitfalls to managing performance and conduct in the modern workplace
  • Where to find practical support mechanisms, resources and help for managers and supervisors
  • How to prepare the workforce for activities in cost cutting, reshaping, reducing, and reorganization
  • Managing change through effective internal and external communications
  • Driving positive outcomes by leveraging the Federal Employee Viewpoint Survey Results into actionable steps that help cultivate an inclusive culture designed to retain top talent and optimize employee potential 
Why You Should Attend: 

  • Learn proven management strategies to demonstrate return on investment, cost savings, and enhanced management efficiencies from developing an effective long-term workforce reduction plan
  • Understand how to leverage alternative service delivery models and streamline mission support functions to provide greater efficiency while improving quality
  • Maximize employee performance by focusing on concrete steps to increase performance and effectively deal with poor performers
  • Optimize employee recognition programs designed to recognize, reward and retain top performers
  • Build your toolkit for cultivating a culture of engagement and accountability designed to achieve enhanced organizational and individual performance
Who Should Attend: 

  • Federal supervisors and managers
  • Federal HR practitioners and anyone responsible for implementing agency restructuring plans
  • Federal employees or members of employee affinity groups
  • Communications practitioners responsible for leading change management and internal communications campaigns
Format: 

Lecture, guest speakers, and practical exercises.

Agenda: 

7:30am

Registration and Continental Breakfast

8:00am

Welcome

 

Art Chantker, President, Potomac Forum

8:15am

Morning Keynote

 

Terry Gerton, President & CEO, National Academy of Public Administration

 

9:00am

Effective Employee Accountability and Performance Management Strategies

In this session, participants will learn:

  • How to design and implement the most effective performance management tactics
  • Accountability strategies for managing the performance of a modern, mobile workforce
  • Impact of effort, performance, and rewards through implementing an effective performance management strategy

 

Rebecca Ayers, PhD, Performance Management Solutions, United States Office of Personnel Management

 

10:15am

Refreshment Break

 

10:30am

Panel 1

What Gets Measured Gets Done: How to Leverage Human Capital Analytics for Effective Workforce Planning

  • Understand the Human Capital Framework (HCF) and how to align workforce planning efforts with its four human capital focus areas
  • Learn how best to align an agency’s strategic planning efforts with the HCF and Human Capital Operational Plans (HCOP)
  • Examples and best practices for leveraging data analytics to make the most informed workforce planning decisions for your agency

 

Moderator:

Fred Mills, Strategic Management and Performance Improvement Consultant

 

Panelists

- Veronica Villalobos, Principal Deputy Associate Director, Employee Services Division, U.S. Office of Personnel Management (OPM)

- Tony Nguyen, Director, Office of Human Capital Strategy & Analysis, Department of Energy

- Kimberly Steide, Program Manager for Human Capital Planning, HRSTAT, and Metrics, U.S. Department of the Treasury

 

12:00pm

Hosted Networking Lunch

 

1:00pm

Panel 2

Rewarding and Sustaining High Performing Employees

  • Learn to align individual performance with organizational results
  • Understand what the future federal workforce needs to optimize performance and accountability
  • Introduce innovative practices to drive more effective workforce planning and employee development strategies

 

Moderator:

Mika Cross, Federal Workplace Expert

 

Panelists:

- Tom Gilbert, Assistant Director of Strategic Issues, United States Government Accountability Office

Lou Kerestesy, Founder & CEO, GovInnovators

 

2:00pm

Panel 3

Effective Employee Engagement and Successful Workforce Support Measures During Times of Change

  • Lessons learned and best practices implemented from Agencies who have significantly increased their scores on the FEVS and what areas they are now focused on moving forward to encourage a performance based culture
  • Hear how effective partnerships among labor and special interest/affinity groups help affect positive culture change
  • Understand how ongoing data and reporting, effective communication strategies and leadership accountability helps move the needle to create a performance based culture focused on results

 

Moderator:

Tony Nguyen, Director, Office of Human Capital Strategy and Analysis, U.S. Department of Energy

 

Panelists:

- Tim Bowden, Executive Director for Consulting Delivery, People & Performance Consulting Division, Management Concepts

- Dianne Hawkins, Program Manager, Personnel Demonstration Project, U.S. Army Research Laboratory

- Dr. Fred Soto, Supervisory Manager for Employee Engagement, Diversity and Veterans Outreach, Office of Energy Efficiency and Renewable Energy, U.S. Department of Energy

 

3:00pm

Refreshment Break

 

3:15pm

Managing Performance and Conduct in the Modern Workplace

  • The three big things that every agency should emphasize in order to increase employee accountability
  • Practical and easy tools for quickly addressing and resolving performance and conduct issues in the workplace
  • Documentation requirements for effectively addressing poor performers in the workplace and how to start the Performance Improvement Process (PIP)

 

James Read, Director, Policy & Evaluation, Merit Systems Protection Board

 

4:00pm

Panel 4

Rightsizing and Reshaping Planning and Best Practices with Open Q&A to Follow

A panel of highly regarded human capital experts will discuss their collective experience, lessons learned and highlights to help agencies:

  • Understand the implications of and how to select the right workforce restructuring tools to meet their Agency’s objectives (VERA/VSIP; RIF; Attrition)
  • Plan for and prepare to implement a results oriented workforce reshaping operation
  • Consider the critical elements for creating effective short and long-term workforce reshaping plans and strategy.

 

Moderator:

Mika Cross, Federal Workplace Expert

 

Panelists:

- Jeffrey Neal, Senior Vice President, ICF. Former CHCO at DLA and DHS.

Deb Tomchek, Vice President, ICF. Former Director of Human Resources at the Department of Justice and the Department of Commerce.

- Bob Corsi, Secretary of Board of Directors, SEA. Former Assistant Deputy Chief of Staff for Manpower, Personnel and Services, Headquarters U.S. Air Force

 

4:45pm

Summary and Conclusion

 

Art Chantker, President, Potomac Forum

 

5:00pm

Final Q&A

Final Remarks

Workshop Concludes

 

 

Registration Information: 

  Early Bird Registration Fee AFTER JUNE 2
Government Employees:
(Federal, State or Local Government Issued ID)
 $ $695 
Special Reduced Rates in Support of Government Budget Reductions
 $ Now $795
 
Industry and Contractors:
(Including contractors on-site and in direct support of government agencies).
 $ $795
($795 = 13% Registration Fee Reduction)
 $ Now $895

 

Team Rate: Send a team to learn together. Register two or more employees from the same office at the same time and the second person onwards registers at $200 off the current rate.

 

Registration Includes: Presentations, Workshop Notebook, Continental Breakfast, All Day Refreshments and Hosted Luncheon

Keynote Speaker: 

Terry Gerton

President and CEO

National Academy of Public Administration

Terry Gerton was named President and CEO of the National Academy of Public Administration in January 2017. The Academy is an independent, non-profit, and non-partisan organization, chartered by Congress to assist government leaders in building more effective, efficient, accountable, and transparent organizations.

 

Ms. Gerton brings to the Academy nearly 12 years in the Senior Executive Service as a career member and as a political appointee, and 20 years of service as an active duty Army officer. She has a broad range of experience in all aspects of public service management, and her expertise has been recognized with both the Distinguished and the Meritorious Presidential Rank Awards.

 

Most recently, Ms. Gerton served from June 2013 to January 2017 as the Deputy Assistant Secretary for Policy for the U.S. Department of Labor Veterans’ Employment and Training Service where her work helped drive the national veteran unemployment rate to its lowest in eight years. While at Labor, she also led the Department’s Center for Faith-based and Neighborhood Partnerships.

 

Prior to joining DoL, Terry spent 2 years as a Vice President at The Cohen Group, a Washington, DC consulting company. From 2003-2011, she served for eight years as a member of the Senior Executive Service in the Department of Defense. In her last position there, she was the Executive Deputy to the Commanding General of Army Materiel Command where she was responsible for the daily operations of over 70,000 civilian and 1,500 military employees around the world. Prior to that, she served as AMC's financial controller for three years. She also served in the Office of the Secretary of Defense, Program Analysis and Evaluation where she was responsible for executing all aspects of the development of the OSD Future Years Defense Plan and submitting the plan to Congress.

 

Ms. Gerton's twenty years of military service included a variety of staff and leadership positions, including the Executive Officer for the Army's largest battalion (a 1200-soldier corps support maintenance battalion at Fort Hood), Professor of Economics at the United States Military Academy, and Company Commander of a 300-person direct support maintenance company in Germany.

 

Ms. Gerton graduated from the United States Military Academy and earned an MBA from Duke University. She earned the Distinguished Presidential Rank award in 2011 and the Meritorious Presidential Rank award in 2008. She also received the Decoration for Exceptional Civilian Service in 2011.

Guest Speakers: 

Rebecca S. Ayers, PhD

Manager, Performance Management Solutions (PMS),

U.S. Office of Personnel Management (OPM)

 

Rebecca S. Ayers serves as the manager for Performance Management Solutions (PMS) in the U.S. Office of Personnel Management (OPM).  PMS provides reimbursable solutions to Federal agencies to address individual and organizational performance matters necessary to properly create and sustain a healthy and effective results-oriented culture.  She is also the Program Manager for USA Performance, OPM’s automated performance management system. She has managed consulting work and performance management projects for the Departments of Defense, Homeland Security, Air Force, Health and Human Services, and numerous other independent agencies. Prior to this position she served as the Strategic Planning and Performance Manager for HR Solutions, the reimbursable divisions of OPM, and was responsible for organizational strategic and business planning and execution and performance management and evaluation. 

 

Rebecca has facilitated and worked with both public and nonprofit organizations to identify organizational goals, develop strategic plans, and implement performance management systems. She regularly presents at professional and academic conferences on performance management and strategic planning best practices and latest trends and research. She began her Federal career as a Presidential Management Fellow at OPM where she managed workforce and succession planning projects for other Federal agencies. 

 

Rebecca’s leadership in the development of USA Performance was recognized by a Government Computer News’ Rising Star award in 2014. USA Performance also won the NextGov Bold Award and People’s Choice award in 2014 for creativity and courage for driving advancement in government. Her leadership in the community and in the Federal Government was recognized by the Triangle Business Journal’s 40 under 40 Leadership award in 2015. Rebecca is currently the President-Elect for the Junior League of Raleigh.

 

Rebecca holds a bachelor’s degree in Foreign Affairs from the University of Virginia and a Masters of Transatlantic Studies from the University of Bath, England. She completed her Ph.D. in Public Administration at North Carolina State University where her research included public management, performance management, and strategic planning.  Her recent research examines the importance of goal alignment in Federal agency performance appraisal programs and program performance.  She is also teaches the Public Organizational Behavior class in the Masters of Public Administration program at North Carolina State University.

 

Rebecca is a fulltime teleworker with OPM and resides just outside of Raleigh, NC.

Fred Mills

Strategic Management and Performance Improvement Consultant

 

Fred Mills is a strategic management and performance improvement consultant with 30 years of diverse experience in the international development and US federal sectors. Specific areas of expertise include strategic and performance planning, results-based management, organizational design and analysis, workforce planning, strategic human capital management, and institutional capacity development. Fred is also an experienced trainer/facilitator and teaches graduate courses in performance management and human capital planning. He has worked with more than 45 different departments, agencies, and other organizations including USAID, Department of State, Centers for Disease Control and Prevention, Peace Corps, multiple Department of Defense components, United Nations Development Program, Public Health Institute, Drug Enforcement Administration, Customs and Immigration Services, and the Food and Drug Administration. Fred is a graduate of Vanderbilt University and holds a master’s degree in public administration from the Maxwell School at Syracuse University.

Veronica Villalobos

Principal Deputy Associate Director, Employee Services Division

U.S. Office of Personnel Management (OPM)

 

Veronica Villalobos is Principal Deputy Associate Director for the U.S. Office of Personnel Management's (OPM) Employee Services division. She has been a member of the Senior Executive Service since October 2010.

 

Ms. Villalobos' responsibilities include formulating and implementing human capital management strategies and policies to support Federal agencies in meeting their missions. She also oversees the division's performance on key strategic goals.

 

Prior to her current position, Ms. Villalobos served as the first Director of OPM's Office of Diversity and Inclusion. Managing OPM's Government-wide diversity effort, she helped develop, drive, and monitor strategies and initiatives designed to create a more diverse and inclusive Federal workforce.

 

Before joining OPM, Ms. Villalobos worked at the U.S. Equal Employment Opportunity Commission (EEOC), as one of the agency's first Honor Program Attorneys. From 2008 to 2010, she served as the Director of the Office of Equal Opportunity where she was responsible for EEOC's Equal Employment Opportunity (EEO) Complaint Processing and Affirmative Employment Programs. In spring 2010, Ms. Villalobos was detailed to OPM as Special Counsel to Christine Griffin, OPM's Deputy Director and Chair of the Inter-Agency Work Group on Diversity (Work Group). She coordinated the Work Group's efforts to develop a Government-wide Strategic Plan to create a Federal workplace that represents all segments of society.

 

In 2008, Ms. Villalobos served as the chair of the Federal Hispanic Work Group, which was charged by the EEOC chair with examining the Hispanic community's systemic concerns about Federal sector employment and executive development. From 2000 to 2008, Ms. Villalobos was assigned to the EEOC's Office of Federal Operations where she issued decisions in cases covering the entire spectrum of alleged discrimination, including race, color, sex, national origin, age, disability, religion, and reprisal. In 2006 and 2008, Ms. Villalobos also served as a supervisory attorney and was responsible for reviewing the appellate decisions drafted by attorneys on appeals from agency and EEOC Administrative Judge decisions issued on Federal sector discrimination complaints.

 

In 2002, Ms. Villalobos was detailed to the EEOC's Office of Legal Counsel, where she litigated EEO and Merit System Protection Board cases on behalf of the EEOC and provided legal advice to the chair and commissioners regarding complex disability cases, as well as administrative and union matters. In 2003, she was detailed to the National Labor Relations Board, where she worked in both the chairman's office, drafting Board decisions, and the General Counsel's Contempt Litigation Division.

 

Ms. Villalobos was born and raised in El Paso, Texas. She graduated from Saint Mary's College in South Bend, Indiana, in 1996 with a Bachelor of Arts degree in political science and psychology. After graduation, Ms. Villalobos received the Telecommunications Fellowship with the Congressional Hispanic Caucus Institute, during which she gained hands-on experience at the non-profit Public Technology, Inc. She earned her law degree from Washington College of Law in Washington, DC, in 2000. Ms. Villalobos is a member of the Maryland and Michigan Bars.

Tony Nguyen

Director, Office of Human Capital Strategy and Analysis

U.S. Department of Energy

 

Tony Nguyen is the Director, Office of Human Capital Strategy and Analysis, a corporate business line for the Office of the Chief Human Capital Officer of the U.S. Department of Energy (DOE). During his fifteen years of federal civil service, Tony has led major programs, at the agency and government-wide levels, to implement and improve strategic planning and performance management; workforce analysis, planning, and metrics; recruitment and hiring; diversity and inclusion; employee engagement; and HR service delivery.

 

In 2002, Tony began his federal service as an analyst for the U.S. Peace Corps, where he provided expertise and collaboration essential to redesigning the agency’s processes and systems for volunteer recruitment, IT project management, and internal management controls.  In 2006, he joined the Department of Energy (DOE) as a quality assurance manager, where he designed and managed the cost monitoring and oversight functions for a new enterprise-wide Training Most Efficient Organization that saved the DOE $28M over a three-year period.  Since 2010, Tony’s leadership in human capital management has earned DOE recognition for transformative outcomes and best practices from multiple oversight agencies, in areas such as: hiring reform (time-to-hire); employee engagement (Federal Employee Viewpoint Survey); performance management (Goals-Engagement-Accountability-Results, or GEAR); and data-driven management reviews (HRStat 1.0).  In addition, he designed and implemented the strategic planning and goal-setting processes that have set DOE's strategic goals and priorities for human capital management from 2011 thru 2020.

 

In 2014, Tony was appointed to the career Senior Executive Service (SES) as the Director for DOE’s new Office of Human Capital Strategy and Analysis.  As an Office Director, he leads three corporate divisions for the Department:  Workforce Analytics and Planning; Recruitment and Outreach; and Workforce Engagement and Effectiveness.  In this capacity, he develops organizational partnerships and implements strategies to develop DOE’s leadership, strengthen its federal workforce, and improve HR’s service delivery.  He is currently completing a one-year rotation to the Executive Office of the President, as a detailee to the Performance and Personnel Management Division of the Office of Management and Budget.  In July 2017, Tony will be joining the U.S. Department of the Interior as the Associate Director, Workforce and Inclusion, for the National Park Service.

 

He is a graduate of Lebanon Valley College with degrees in biology, philosophy, and Spanish. He attained the Project Management Professional (PMP) credential in 2005.  Tony is a member of leading executive and HR professional organizations.  He and his wife, Annie, reside with their four children in Fredericksburg, Virginia.

Dr. Fred Soto

Supervisory Manager for Employee Engagement, Diversity and Veterans Outreach

Office of Energy Efficiency and Renewable Energy

U.S. Department of Energy

 

Dr. Fred Soto is a widely acclaimed strategist, innovator and leader of projects to improve people, process, and performance. He brings interdisciplinary expertise and seasoned experience in the areas of employee engagement, human capital, talent management, process improvement, diversity, and organizational transformation.  Dr. Soto was invited by former Office of Personnel Management (OPM) Director John Barry to instruct and guide his innovation: The Five Conversations: How leaders Release the Potential of People. One senior leader described the Five Conversations as “the Rosetta stone for employee engagement”!  During his detail at OPM he also served on the team that developed the “People and Culture” recommendations for the Presidents Management Council. 

 

 Dr Soto is a multi-published author in the fields of Diversity, EEO and Strategic Leadership and has authored over 50 motivational presentations and several innovations to improve employee engagement. Dr. Soto holds a Doctorate in Strategic Leadership from Regent University School of Global Leadership and Entrepreneurship.  He also holds a Master of Science degree in Human Resource Management.  He has completed the Cornell University, Advanced Diversity Practitioner Certification and holds certifications in Equal Opportunity Management and Organizational Effectiveness.  He is a licensed martial arts instructor and was inducted into the Florida Martial Arts Hall of Fame.  Other accomplishments include being awarded a Lifetime Achievement Award for International Diversity Leadership and Training Excellence.  Dr. Fred Soto can be found on LinkedIn.

 

Scope and Awards: With thirty years of hands on diversity and strategic leadership experience, Dr. Soto has helped hundreds of executives, organizations and over a half million people to enhance their potential!  Dr. Soto is an Army Veteran whose awards include The Commander's Award for Excellence, Commanders Award for Civilian Service, The Superior Civilian Service Medal, The Meritorious Service Medal, Two Army Commendation Medals,  Commissioner's Task Force Award, a Lifetime Achievement Award and numerous certificates and commendations from community and advocacy organizations.

Kimberly Steide

Program Manager for Human Capital Planning, HRSTAT, and Metrics

U.S. Department of the Treasury

Kimberly has over 25 years of Human Capital experience that spans military service, private industry, and Federal level public sector. Her primary areas of expertise include human capital planning, program evaluation, metrics, and recruitment and hiring. She has been with the Department of Treasury since 2012 in a variety of roles. Her current role involves serving as the Program Manager for Human Capital Planning, HRSTAT, and Metrics. Kimberly holds a Master’s of Science Degree from National Louis University and is currently pursuing her Doctorate in Public Administration at Capella University with a focus on how organizations use data to influence decisions.

Tom Gilbert

Assistant Director of Strategic Issues

United States Government Accountability Office (GAO)

 

Tom Gilbert is an Assistant Director in the U.S. Government Accountability Office’s Strategic Issues team. Mr. Gilbert leads performance evaluations on issues related to Strategic Human Capital Management across the federal government. Recent work has focused on improving human capital management at the Veteran’s Health Administration, the government-wide distribution of performance ratings, innovation in the public sector, and performance management and executive pay across federal agencies. Before working on human capital issues, Mr. Gilbert was a Senior Analyst at GAO with a focus on tax policy and administration, evaluating efforts such as the Internal Revenue Service’s performance during the tax filing season and the use of tax incentives for community and economic development, disaster relief, housing assistance and other targeted areas. Mr. Gilbert has been at GAO for almost 15 years.  He holds a bachelor’s degree in Political Science from Kalamazoo College and a master’s degree in Public Administration from Indiana University’s School of Public and Environmental Affairs.

Lou Kerestesy

Founder & CEO

GovInnovators

Lou Kerestesy has 30 years’ experience as a local and federal government employee, and as a consultant to federal, state, and local government. Mr. Kerestesy created strategic planning and program evaluation systems for a county mental health system and launched the first-ever formal policy dialogue between USEPA and local government environmental officials. As an executive in a management consulting company, he increased revenue 400% and employees 120% in six years. As GovInnovators’ founder, Mr. Kerestesy helps agencies innovate their business, culture and technology models to create value for customers. Mr. Kerestesy has a liberal arts undergraduate degree and an MS in Conflict Analysis and Resolution. He is ACT-IAC’s Acquisition Community of Interest industry co-chair.

Tim Bowden, HCS

Executive Director for Consulting Delivery

People & Performance Consulting Office

Management Concepts

Tim Bowden serves as the General Manager for the People and Performance Consulting division at Management Concepts. In this role, he specializes in creating assessment-based solutions that create sustainable organizational performance improvement. Tim has more than 15 years of experience collaborating with Federal agencies to improve performance by focusing on building effective learning programs, improving process design, and changing culture. He writes extensively on issues of organizational culture, employee engagement, and leadership effectiveness.

 

Prior to joining Management Concepts, Tim was the Assistant Vice President and Manager of the Research Division at Alion Science & Technology, where he managed a portfolio of basic and applied research programs on learning, human performance, and decision-making. In this role, he led the translation of theory and research into practical tools for improving human and system performance in complex military tasks.

 

A native of Central Florida, Tim earned his BA in Psychology from Rollins College in Winter Park, FL and an MS in Industrial/Organizational Psychology from the University of Central Florida in Orlando.

Dianne Hawkins

Program Manager, Personnel Demonstration Project

U.S. Army Research Laboratory

 

Mrs. Hawkins has over 36 years of experience in Human Resources, and currently serves as the Program Manager for the U.S. Army Research Laboratory (ARL) Personnel Demonstration Project. She has been an HR administrator working under the Personnel Demo since its inception in 1998. Congress designated certain science and technology organizations as Science & Technology Reinvention Laboratories (STRLs), and granted authority for these STRLs to establish and manage alternative personnel systems, known as Personnel Demonstration Projects. These systems are designed to provide more direct authority and flexibilities to the Laboratory Director, to simplify and streamline processes, to better reward high performers; to base pay progression based on performance rather than longevity, and to test ideas and features that better support a unique S&T laboratory.

 

In April 2017, Mrs. Hawkins became the Chair of the Department of Defense Laboratory Quality Enhancement Program (LQEP) Personnel Subpanel; its purpose to support implementation of current and future initiatives affecting the science and technology reinvention laboratories, and to review and make recommendations with respect to existing policies, practices and new initiatives improve the mission effectiveness of such laboratories.

 

Prior to this assignment, she served as an HR Specialist with ARL and its predecessor organizations: Ten years devoted to benefits, retirement, and official records maintenance; seven years as the ARL HR representative for Base Realignment and Closure (BRAC) actions, to include transfers of function, reductions in force, and separation incentives, and sixteen years focused on staffing and placement policy, Personnel Demo programs, and administration of ARL executive, senior scientific and professional positions.

 

A native and life-long resident of Maryland, Mrs. Hawkins received a B.S. from the University of Maryland, College Park, Maryland in Business Management (Marketing) in 1983.

James M. Read

Director, Policy & Evaluation

U.S. Merit Systems Protection Board (MSPB)

 

James M. Read is an attorney and career Senior Executive at the U.S. Merit Systems Protection Board. He currently serves as Director of Policy & Evaluation, overseeing a staff of researchers who formulate data-driven recommendations for improving the management of the federal civil service. His past positions at MSPB include Chief Counsel to the Chairman and Director of the Office of Appeals Counsel. Mr. Read has also worked in senior positions at the Department of Justice, first as Special Counsel for Personnel with the Executive Office for U.S. Attorneys, and later as Special Assistant to the Director of the Federal Bureau of Investigation’s whistleblower protection program.

 

Mr. Read received his B.A. from Hamilton College and his J.D. from George Washington University, and began his legal career clerking for the Chief Judge of the Court of Federal Claims. He is licensed to practice law in New York and the District of Columbia, and served as co-chair of the American Bar Association’s Federal Service Labor & Employment Law Committee.

Jeffrey Neal

Senior Vice President,

ICF International

(former Chief Human Capital Officer for the Department of Homeland Security  (DHS)

 

Jeffrey Neal is Senior Vice President for ICF International. Prior to ICF, Jeff was the Department of Homeland Security Chief Human Capital Officer, where he was responsible for human capital programs for 190,000 employees. He established Department-wide programs for Leader Development and making workforce sourcing decisions, and led the implementation of collective bargaining at TSA.

 

Jeff served as Director of Human Resources for the Defense Logistics Agency (DLA) from 2000 - 2009. At DLA, he dramatically improved HR services and strategy while reducing costs by more than $50 million. That and DLA’s enterprise leader development program were cited by the Partnership as models for other federal agencies. DLA HR’s Agency-wide culture assessment and change program significantly improved employee engagement.

 

Jeff is a Fellow in the National Academy of Public Administration, a Partnership for Public Service Strategic Advisor to Government Executives (SAGE), and blogs at ChiefHRO.com, where he writes about federal management and human capital issues.

Deb Tomchek

Vice President

ICF

Former Director of Human Resources, U.S. Department of Justice (DOJ)
Former Director of Human Resources, U.S. Department of Commerce (DOC)

 

Debra Tomchek is a Vice President for ICF in the Organizational Research, Learning and Performance Line of Business, where she develops innovative human capital solutions for federal agencies. She currently serves as Industry Chair of the Evolving the Workforce Community of Interest for ACT-IAC. Ms. Tomchek, a federal career senior executive for more than fifteen years, held leadership positions as Executive Director of the Balanced Workforce Program, Department of Homeland Security, Director for Human Resources for both the U.S. Department of Commerce and the U.S. Department of Justice, as Deputy Director for Program Support (Civilian Personnel Management Service) in the Department of Defense, and as Director, Office of Organizational Improvement (Departmental Offices) and Associate Director for Workforce Solutions (U.S. Mint) in the Treasury Department. For more than eighteen years, Ms. Tomchek was an HR specialist at the U.S. Office of Personnel Management, and began her career as a civilian Army intern. She graduated with a B.A. from Christopher Newport University and an M.Ed. from the College of Willian and Mary.

Robert "Bob" E. Corsi, Jr, PE

Secretary of Board of Directors

Senior Executives Association (SEA)

Former Assistant Deputy Chief of Staff for Manpower, Personnel and Services

Headquarters, U.S. Air Force

 

His professional career spans 46 years with the United States Air Force with 28 years on active duty and 18 years as a civilian in the Senior Executive Service. When he retired from federal service in Oct 2016, he was the Assistant Deputy Chief of Staff for Manpower, Personnel and Services, Headquarters U.S. Air Force, Washington, D.C. He was responsible for comprehensive plans and policies covering all life cycles of military and civilian personnel management. This included military and civilian end strength management, education and training, compensation and resource allocation as well as the delivery of fully-qualified, ready Airmen for the Joint warfighter while meeting all the needs of our Airmen and their families. He oversaw the execution and programming of the Manpower, Personnel and Services portfolio with an annual $40.9 billion personnel budget for 660,000 military and civilian Total Force airmen.

 

He was commissioned upon graduation from Manhattan College in 1970 with a Bachelor’s Degree in Mechanical Engineering and attended West Virginia University receiving his Master’s Degree in Industrial Engineering in 1975. During the next 28 years, he served in a wide variety of positions of increasing responsibility at wing, major command, and Air Force headquarters levels. He has held positions of design engineer and chief of engineering, military assistant to the Deputy Assistant Secretary of the Air Force for Military Manpower and Personnel, and chief of manpower requirements at Headquarters Strategic Air Command. Before his retirement as a colonel, he was the senior military career manpower officer in the Air Force overseeing the management and development of over 2,000 manpower professionals. He entered the Senior Executive Service in July 1998, following his retirement from active duty. Prior to assuming his current position, he served as the Deputy Administrative Assistant to the Secretary of the Air Force where he was responsible for all budgeting, manpower and personnel management, and facilities for over 5,000 personnel in the National Capital Region. In addition, he was the Deputy Director, Manpower and Organization, at Headquarters Air Force, responsible for both sizing and budgeting for the Total Force and the determination of the force mix of active duty, civilians, and contractors.

 

He is a registered professional engineer (PE) and is a member of the National Society of Professional Engineers. He is also a senior member of both the Institute of Industrial Engineers and the American Society of Mechanical Engineers. He has been a member of the Visiting Committee of Industrial & Systems Management at West Virginia University since 2014; and he was inducted in the Academy of Industrial Engineers in 2015 for his contributions to the profession. He was elected to the Board of the Senior Executive Association in 2014, and will serve three years guiding the Association to advise on all aspects of policy and development for the ~7,000 members of the Senior Executive Service, federal wide. He was inducted into the Academy of Distinguished Alumni at West Virginia University in 2016 for his contributions to the University, his profession, and his leadership in the community assisting the poor in Appalachia. He was also appointed to the Board of Governors of the Civil Air Patrol by the Secretary of the Air Force upon his retirement from federal service in 2016.

 

He has received two Meritorious Presidential Rank Awards recognizing his performance among the top 5% of all members of the Senior Executive Service; and he also received the Distinguished Presidential Rank Award in 2016 recognizing the top 1% of Senior Executives. He is also a fourth-degree member of the Knights of Columbus where he has led a home building effort with his Council and parish for the last 16 years in the heart of Appalachia. He is responsible for the fund raising and the construction of 18 homes for some of the poorest families in our country who receive a complete home at no cost to the family. This home building effort has received both State and International Awards from the Knights of Columbus.

 

Upon his retirement, he established RoCor Consulting, LLC, to provide the full range of human capital advice to the public sector. He is married to Maria, his wife of 45 years. They have one child and one grandchild.

Instructors: 

Mika J. Cross

Federal Workplace Expert

 

Mika J. Cross is a seasoned Workplace Transformation Strategist specializing in innovative global workplace initiatives, culture change, strategic communications, knowledge management, next generation/future workplace predictions, mobility and flexible work policy, diversity, inclusion and employee engagement.  Her 18-year career in public service includes assignments throughout the United States Intelligence Community and across the Federal government.  She is a veteran of the Unites States Army, having served as both an enlisted soldier and commissioned officer. 

 

Mika is highly regarded as a thought leader for flexible and transformational workplace practices and is regularly featured as a professional speaker at industry conferences and events. On behalf of the White House and the National Security Council (NSC), the Office of Management and Budget (OMB) invited Mika to contribute to the “Workforce of 2020” strategy session as a component of the joint-led task force to develop a new business model for vetting current and future Federal employees into positions of national security. Mika was invited to speak at the House Smart Contracting Caucus roundtable on Telework and Mobility, by Co-Chairmen Gerry Connolly and Rob Wittman.  She has also worked in partnership with Office of Personnel Management (OPM) on behalf of the White House Council on Women and Girls and the Federal Women’s Program, to design innovative learning strategies to help align Work/Life, Diversity, Inclusion and Human Resources professionals from across the government to share strategic vision and value for integrating a flexible and supportive workplace. 

 

In 2014, Mika was selected as a President’s Management Council (PMC) Interagency Fellow at OPM and worked on government-wide projects affecting culture and process change. As a component of the President’s Second Term Management Agenda sub-goal on People and Culture, she helped create an online Employee Engagement Community of Practice (eCOP) within OPM’s interactive dashboard (the Unlocking Federal Talent data tool at unlocktalent.gov).  The eCOP is targeted for Senior Executive Management to help Federal agencies collect and use data to create a more engaged workplace. She also has led several workforce transformation initiatives resulting in winning the organizations she has worked for numerous industry awards- the most recent being USDA named on the Forbes 500 Best American Workplace rankings in March 2015.

 

Mika has led the strategic communications and initiatives capability for the Defense Intelligence Agency (DIA), Federal Housing Finance Agency (FHFA) and currently does so for the Department of Labor, Veterans’ Employment and Training Service (DOL VETS.)  Mika was awarded the Fed50 “Most Inspiring Up-and-Comer” award, the Federal News Radio “Causey Award” as well as a Next Gen Gov public service award. In 2013 she was named a ‘Work-Life Rising Star’ by WorldatWork’s Alliance for Work-Life Progress.    She currently serves as Government Chair of the Human Capital Shared Interest Group (HC-SIG) for the American Council for Technology-Industry Advisory Panel (ACT-IAC) and as a Board member for WorldatWork’s Alliance for Work/life Progress (AWLP.) 

Cancellation Policy: 

Confirmed registrations who cancel within 3 business days of the program will be subject to a $250 cancellation fee. Registrations cancelled after the program starts are subject to the full registration fee. Substitutions can be made at any time. In the event a particular training workshop is cancelled, the liability of Potomac Forum, Ltd is limited to refund of any prepaid registration fee.

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