Potomac Forum The Forum of Choice for Government & Industry Training Since 1982

The Forum of Choice for Government & Industry Training Since 1982

Continuity of Operations (COOP) and Emergency Planning in Government Training Workshop XXIV

Preparing Your Agency for a Disaster or Emergency

Tuesday, December 5, 2017 - Wednesday, December 6, 2017

Keynote Speaker:

 

Richard M. Chávez

Director, Operations Coordination

DHS Continuity Coordinator, Reporting to DHS Acting Secretary Elaine Duke

Department of Homeland Security (DHS)

 

 

Guest Speakers:

 

Veronica (Roni) M. Glass

Deputy Director, Continuity Division

Office of Operations Coordination

Department of Homeland Security (DHS)

 

Kenneth Briscoe

Chief, Readiness Branch

Continuity Division

Department of Homeland Security (DHS)

 

Joe Douglas, ABCP

Continuity Program Manager

U.S. International Trade Commission (USITC)

 

Calvin W. Turner, Jr. 

Director

National Finance Center

U.S. Department of Agriculture (USDA)

(The National Finance Center is the "poster child" for Successful Data Center Reconstitution.)

 

Dean Gallup

Disaster Recovery Consultant

Advantaged Solutions, Inc.

Coauthor of Information SYstems Contingency Planning Guidance

NIST Special PUblication 800-34 Rev. 1

Contingency Planning Guide for Federal Information Systems

 

 

Additional government speakers awaiting agency approval.

Tuesday, December 5, 2017 - Wednesday, December 6, 2017

Meeting Location: 
Willard InterContinental Hotel

Willard Intercontinental Hotel
1401 Pennsylvania Avenue N.W.
Washington 20004
United States

Metro Center (Red, Orange, Blue Lines). Use the exit marked “12th & F Sts” to exit onto F St., then continue straight two blocks and cross 14th St.

Overview: 

With the latest series of natural disasters in Texas, Louisiana, Puerto Rico, and the Virgin Islands, has your organization realized it was not fully prepared to cope with a disaster?  Is your preparation adequate to maintain continuity of your government functions?   Learn from others including the Director of the Department of Agriculture National Finance Center who has proven leadership and success in implementing a successful COOP plan and continued mission essential functions during a hurricane that destroyed his facility. 

 

Learn about New COOP Requirements, Federal Government Policy, Best & Proven Practices and what they mean for your organization. The Federal Government’s continuity requirements are currently being updated and this workshop will address new developments and how it will impact your organization.  The New Administration will be depending upon Career and New Appointees to insure the continuity of government.  There will be no excuses for lack of a workable COOP plan in the event of an emergency.  Your agency leadership is dependant upon COOP personal.

 

  • Is your agency management currently satisfied with its COOP Planning and Policy?
  • Is your agency prepared for an incident and is it resilient?
  • Attend this proven Potomac Forum Training Workshop to improve or fine tune your agency COOP planning and policy.

 

 

Industry and Government Leaders Present Practical Solutions to Government Continuity of Operations Requirements.  This is a “How To” workshop “with proven instructors and guest speakers. Rated as “Excellent” the previous 23 workshop sessions!

 

Quality Promise – Full Refund if Not Satisfied with the Quality of the Information Presented: 
Potomac Forum is so confident that each and every attendee will be pleased with the information presented and its value to the government that Potomac Forum will provide a FULL REFUND for any student that does not find the two day workshop of value to their organization.

 

Hear from government and industry experts leading Business Continuity Planning and Continuity of Operations Planning, Development, Testing and Implementation. This Instructor Team presents practical, real-life solutions required to establish or improve a Continuity Program within your Federal, State, Local, Tribal, or Private Sector organization. The key to success in moving your COOP program forward is gaining the foothold within your organization’s culture and business processes. You will hear from Federal Agency Leadership about their development of a COOP Program that has been recognized by DHS as best practice. Learn about impacts of current events that drive Telework, Resilience, Reconstitution and other key response and recovery strategies.

 

Learn how to Justify COOP Programs to Senior Management and Build Cooperation and Consensus at the “Front Line” levels. Instructors will simply and clearly answer the “what’s in it for me” question from the leadership level through, and right down to the individual implementers' level. This technique, though simple and easily tailored, is often the key to gain leadership’s buy-in and individual understanding of the complexities involving the many facets of COOP.  You will see a simple concept that will allow you to capture, catalog, measure and report on existing Continuity Implementations that already exist within your organization.

 

 

This workshop will help advance your program with new strategies, methods and templates.  Included in the course materials will be a disk with numerous Federal continuity references as well as several ready-to-use templates to advance your program. (Material is Updated to Include the Latest Guidance from NIST, DHS and Administration Initiatives.)

 

  

Consider this Workshop...

  • If you have recently taken over an existing COOP Program and want to ensure that it is up to speed with the government and industry’s best practices
  • If you have a COOP Program that is just taking off
  • If you have an established COOP Program and need to find new areas to quickly and easily improve
  • If you are looking for ways to make your COOP Program execute effectively on a “bad day”
  • If you are new to the Federal COOP environment
  • If you are in top leadership and need to learn more about what you are “on the hook” for within COOP
  • If you are not satisfied with your current agency COOP Plan or Policy
  • If you have new Agency Leadership and want to be better prepared to discuss COOP

... then this is the session for you to deliver a practical and sustainable COOP Program that complies with government regulations, best practices and effective management.

 

What You Will Learn: 

  • Define all aspects of COOP
  • Develop an action plan for delivering your COOP Program that shows regular
  • How to effectively engage Telework within your COOP Program
  • How development of executable procedures first drives policy development later
  • Describe the activities involved in developing and implementing a sound COOP strategy
  • Develop a COOP Implementation plan complete with Emergency Response Strategies
  • Understand the COOP, IT Infrastructure relationship and how to better connect the two
  • Distinguish between Continuity of Operations and Disaster Recovery and understand how both areas are critical to contingency planning
  • How to promote personal preparedness with each individual COOP Team Member
  • Justify COOP program and testing
  • Understand the increasing responsibilities on Human Resources, Logistics and Contract Management brought about by the Implementation of COOP planning
  • Understand Government regulations on COOP and Business Continuity and how they pertain to your agency and why (including The Disaster Recovery Plan and the Information Systems Contingency Plan according to NIST 800-34 Rev. 1 and Federal COOP Guidelines – FCD-1/FCD-2/NCP Implementation Plan)
Why You Should Attend: 

  • Learn how the cooperation of Continuity of Operation Planning and Disaster Recovery is an essential requirement for government emergency preparedness
  • Network with your colleagues on COOP/DR capability in the Federal, State, Local Government
  • Review the development phases, tasks, and how to deploy personnel for COOP/DR implementations, testing, and exercises
  • Understand the best COOP/DR Architecture for your organization
  • Get some practical experience in COOP/DR concepts and planning through the course workshops
  • Gain insight into building resilient data centers that scale efficiently
  • Learn the importance of data integrity and how to protect it
  • Understand the reasons why some COOP/DR implementations fail
  • Apply techniques to maximize the efficiency of your IT and Systems contingency plans 
Who Should Attend: 

  • Program Managers responsible program operation
  • Senior Leadership who own the COOP Program
  • Senior Leadership who is Accountable for COOP Planning, Policy and/or Implementation
  • Middle managers and staff tasked with the development and implementation of COOP
  • Facility managers of Alternate and Emergency Relocation Sites
  • IT Managers and Staff tasked with Information Systems Contingency Planning according to NIST SP800-34 Rev. 1 Guidance
  • IGs, QA Managers and Staff
  • Procurement Staff responsible for COOP Contracting
  • Human Resource Managers and Supervisors responsible for Implementing COOP Telework and tracking personnel during emergencies
  • Industry managers and staff supporting the government
Format: 

Lectures, classroom exercises, and government panelists.

Agenda: 

 

Day One

7:30am

Registration and Continental Breakfast

 

8:30am

Welcome and Introductory Remarks

 

Art Chantker, President, Potomac Forum

 

8:45am

COOP Introduction

 

Veronica (Roni) M. Glass, Deputy Director, Continuity Division, Office of Operations Coordination, Department of Homeland Security (DHS)
 
9:00am
COOP Policy: A Practical Guide
What Agencies Need to Know
 
Veronica (Roni) M. Glass, Deputy Director, Continuity Division, Office of Operations Coordination, Department of Homeland Security (DHS)
 
10:00am
Floating Your COOP Program
A Federal COOP Manager’s path to program maturity
 
Veronica (Roni) M. Glass, Deputy Director, Continuity Division, Office of Operations Coordination, Department of Homeland Security (DHS)
 
10:45am

Refreshment Break

 

11:00am
Alternate Site Integration
Operational perspectives from activation to completion of an event
 
Kenneth Briscoe, Chief, Readiness Branch, Continuity Division, Department of Homeland Security (DHS)
 
12:00pm
Working Luncheon
Attendees will be given table topics based upon the morning training.
 
1:00pm
Working Luncheon Report-Out
Student Table Leaders Report Out to Class and Class Discussion on Agency COOP Challenges
 
1:30pm
Keynote Presentation
Continuity of Operations: An Executive's Perspective
 
Richard Chávez, Director of Operations, DHS Continuity Coordinator, Reporting to DHS Acting Secretary Elaine Duke
 
2:30pm
Tracking Continuity Operations
 
Joe Douglas, Continuity Program Manager, U.S. International Trade Commission (USITC)
 
3:00pm

Refreshment Break

 

3:15pm
Pre-COOP Playbook
 
Joe Douglas, Continuity Program Manager, U.S. International Trade Commission (USITC)
 
3:45pm
Alternate Site Orientation and Site Reception Planning
 
Joe Douglas, Continuity Program Manager, U.S. International Trade Commission (USITC)
 
4:15pm
Personal COOP Planning
Preparations at work and home for both responders and regular employees
Plug and play templates provided
 
Joe Douglas, Continuity Program Manager, U.S. International Trade Commission (USITC)
 
5:00pm Day One Adjourns
   

Day Two

 
7:30am Registration and Continental Breakfast
8:30am
Welcome and Recap
 
Art Chantker, President, Potomac Forum
 
8:45am
Telework: How Telework Interfaces with COOP Operations
 
Art Chantker, President, Potomac Forum
(Instructor for 4 previous full-day Telework Workshops)
 
9:30am

Information Systems Contingency Planning Guidance NIST Special Publication 800-34 Rev. 1 Contingency Planning Guide for Federal Information Systems

 

Dean Gallup, Advantaged Solutions, Inc. Coauthor of NIST Special Publication 800-34 Rev 1, Contingency Planning Guide for Federal Information Systems

 

10:15am

Refreshment Break

 

10:30am
Your Agency and COOP Compliance
 
Dean Gallup, Advantaged Solutions, Inc. Coauthor of NIST Special Publication 800-34 Rev 1, Contingency Planning Guide for Federal Information Systems
 
11:00am

Bridging the Gap to Business Continuity Management through Business Resilience

 

Dean Gallup, Advantaged Solutions, Inc. Coauthor of NIST Special Publication 800-34 Rev 1, Contingency Planning Guide for Federal Information Systems

 

11:45am

Working Luncheon

Attendees will be given table topics based upon the morning training.

 

12:45pm

Luncheon Report-Out

Student Table Leaders Report Out to Class and Class Discussion on Agency COOP Challenges

 

1:15pm

Impact and Recovery from Major Tornado Damage: National Finance Center Real World Lessons Learned

 

Calvin W. Turner, Jr. , Director, National Finance Center Department of Agriculture (Shared Services Computer Center for the Government)

 

2:15pm

Refreshment Break

 

2:30pm

Devolution Planning Best Practices

 

Joe Douglas, Continuity Program Manager, U.S. International Trade Commission (USITC)

 

3:15pm

COOP Testing, Training, and Exercises

Framework for success in setting up engaging events

 

Joe Douglas, Continuity Program Manager, U.S. International Trade Commission (USITC)

 

4:00pm

Wrap-up and Consulting Period

Opportunity to discuss specific agency COOP challenges with the instructors

 

4:30pm

Workshop Adjourns

 

 

**Agenda subject to change.

Registration Information: 

  Early Bird Registration Fee AFTER Nov. 24th
Government Employees:
(Federal, State or Local Government Issued ID)
 $ Now $1295 
Special Reduced Rates in Support of Government Budget Reductions
 $ $1395
Team Rate: Send a team to learn together. Register two employees from the same office at the same time and the third person onwards registers at $400 off the current rate.
Industry and Contractors:
(Including contractors on-site and in direct support of government agencies).
 $ Now $1395
 
 $ $1495

Registration Includes: Presentations, Workshop Notebook, Continental Breakfast, All Day Refreshments and Hosted Luncheon

Keynote Speaker: 

Richard "Rich" M. Chávez

Director, Operations Coordination
DHS Continuity Coordinator, Reporting to Acting Secretary Elaine Duke
Department of Homeland Security (DHS)

 

Mr. Chávez is a career Senior Executive at the U.S. Department of Homeland Security (DHS). As the Director of the Office of Operations Coordination (OPS), he provides counsel directly to the Secretary of Homeland Security on a wide range of operational issues to include prevention, protection, mitigation, response and recovery operations, continuity of operations (COOP), and planning. He leads an office of more than 500 people who are responsible for monitoring the security of the United States on a daily basis, providing national situational awareness, and developing the national common operating picture. His office provides vital decision support information to the Federal interagency, Governors, Homeland Security Advisors, law enforcement, private sector, and critical infrastructure operators across the homeland security enterprise.

 

Mr. Chávez has over 30 years of government experience serving with DHS and with the Department of Defense (DoD), as an Air Force officer and later as a senior civilian advisor in the Office of the Secretary of Defense. As a senior civilian advisor, he worked directly with the Department of State and with foreign governments to develop policy regarding the request for assistance process to enable host nation support to prepare for and respond to a chemical, biological, radiological, and nuclear event. He also served as Director, Domestic Consequence Management, where he led a staff that developed policy for Defense Support of Civil Authorities preparedness and response operations throughout DoD and with 32 other Federal agencies. Mr. Chávez was responsible for leading DoD’s largest, most comprehensive, and most extensive civil support mission ever in response to Hurricane Katrina, and he led DoD’s pandemic influenza preparedness and response efforts.

 

Mr. Chávez came to DHS in 2010 as the Deputy Director of OPS. In 2011, he was selected as the Director of OPS. During his tenure leading OPS, the organization has responded to several key events, most notably the Deepwater Horizon oil spill, the Japanese earthquake and tsunami response, a number of National Special Security Events (including two States of the Union, two political conventions, and several global summits), and over 70 exercises.

 

As Director, Mr. Chávez has overseen critical improvements to the National Operations Center, which provides real-time information, analysis, and situational awareness to the Secretary and other senior government leaders during major incidents. Other initiatives have included leading the White House-directed, interagency effort to draft the Integrated Southwest Border Security Augmentation Plan; leading the creation of the National Terrorism Advisory System; and developing continuity plans that allow DHS to execute its missions even when its primary facilities and systems are unavailable. In September 2012, the DHS Common Operating Picture (COP) Project, a database operated by OPS to provide situational awareness to first responders nationwide, was selected as a Government Computer News Award winner for “Outstanding Information Technology Achievement in Government.”

 

Mr. Chávez holds a Bachelor of Science professional degree in Corrections and Law Enforcement from East Carolina University in Greenville, North Carolina. He also holds a Master’s degree in Public Administration from Golden Gate University, San Francisco, California, and a Master’s degree in Strategic Studies from the Air War College, Maxwell Air Force Base, Alabama.

Guest Speakers: 

Veronica (Roni) M. Glass

Deputy Director, Continuity Division
Office of Operations Coordination
Department of Homeland Security

 

Veronica M. Glass (fondly known as “Roni”) started her public and professional service working for legacy U.S. Customs Service24 years ago before it was bridged with the Department of Homeland Security and became Customs and Border Protection. Her body of work of 33 years in public service has exposed her to vast opportunities at all levels of management. Her experience with the changing world of IT afforded her the unique opportunity to be asked to help revitalize the CBP Continuity Program.  Previously she was the owner and Program Manager for the Headquarters Customs and Border Protection Continuity of Operations (COOP) Program within the National Capital Region (NCR). Ms. Glass coordinated and had complete COOP oversight and responsibility not only for CBP Headquarters, but CBP field locations. Recently, Ms Glass was selected for a Department level position as Chief, DHS Headquarters Section, Mission Assurance Branch, Continuity Division for the Department of Homeland Security.

At the Departmental-level Ms. Glass is responsible for department-wide coordination / integration of COOP policy and plans on all levels of contingency planning surrounding potential threat conditions.  Ms. Glass has daily COOP programmatic oversightfor at least 26 components.  She has been working in the Emergency Management field for the last nine years and has taken every opportunity with the new challenges to become as informed and trained on continuity and emergency planning as possible.  Ms. Glass has completed coursework with the Disaster Recovery Institute (DRI) and is a candidate for certificationas a Certified Business Continuity Planner (CBCP). She has also completed coursework in Information Assurance (IA) and continuity planning at the Department of Defense (DoD) Information Resource Management College (IRMC), Fort McNair.  Ms. Glass is passionate about her challenge of emergency management, working with the people she meets and championing the cause of COOP whenever and wherever she can.

Dean Gallup

Disaster Recovery Consultant

Advantaged Solutions, Inc.
Co-author of NIST SP800-34 Revision 1 Contingency Planning Guide for Federal Information Systems

Dean Gallup, MBCP, is a Disaster Recovery Consultant with Advantaged Solutions, Inc., providing disaster recovery, business continuity, Continuity of Operations (COOP) and contingency planning support to the Federal government and Department of Defense (DoD).  Mr. Gallup has over 35 years of experience in emergency management, disaster recovery and continuity planning, data center operations, governance and security risk management.  Mr. Gallup’s clients included the IRS, U.S. House of Representatives, SEC, FDIC, and other federal and DoD agencies. He is a co-author of NIST Special Publication (SP) 800-34 Revision 1, Contingency Planning Guide for Federal Information Systems, and regularly speaks on SP 800-34 at Potomac Forum and other venues. 

 

Mr. Gallup chairs the Disaster Recovery Institute (DRI) International Permanent Committee publishing the DRI International Glossary for Resiliency, a compilation of the best resiliency terms and definitions from standards around the world.  He is a member of two additional DRI International committees supporting Veterans outreach and public school resiliency classes. He is Vice-President for Planning with the Mid-Atlantic Disaster Recovery Association (MADRA), a consortium of disaster recovery and resiliency experts and practitioners from around the National Capital Region.  Mr. Gallup has been a volunteer Fire Chief, firefighter and Commissioner over 23 years of service in upstate New York. Additionally, he has volunteered for over 25 years as an EMT-Intermediate, provide advanced life support services in New York and currently with the Spotsylvania Volunteer Rescue Squad in Virginia.

Calvin W. Turner, Jr.

Director

National Finance Center

U.S. Department of Agriculture (USDA)

(The National Finance Center is the "poster child" for Successful Data Center Reconstitution.)

 

Calvin W. Turner Jr. is the Director of the National Finance Center (NFC). Mr. Turner joined NFC in October 2011, as the Deputy Director, and most recently, he was the Acting Director.

 

Prior to joining NFC, Mr. Turner had more than 20 years of leadership experience in the banking industry with Whitney National Bank, Hibernia National Bank, and the Federal Reserve Bank. He was also an Associate Instructor with the University of Phoenix at the New Orleans campus, and he was the owner of two small businesses.

 

Mr. Turner is active in the community and frequently volunteers as on-air talent with WYES TV/Channel 12 Public Television to help raise money with their pledge drives, and he has served on the boards of numerous local community organizations.

 

 

Mr. Turner has a Master’s degree in Public Administration and an undergraduate degree in Business Management and Communications.

Kenneth Briscoe

Chief, Readiness Branch

Continuity Division

Department of Homeland Security

 

Kenny Briscoe has over 25 years of professional service; he is a Retired Military Officer with Special Operation and Combat experience, a Manager in Corporate America and is presently the Chief of the Readiness Branch for DHS. His experience is evident in his broad knowledge and expertise in Business Continuity Planning and Emergency Management/Security Operations. Mr. Briscoe was instrumental in supporting numerous large and complex operations that include, Hurricanes Isabelle, Katrina, Andrew, Fran, Marilyn St. Thomas, Floyd, Uphold Democracy Haiti, Restore Hope Somalia, Desert Shield and Desert Storm

 

 

Kenny holds a Masters in Security Management/Emergency Planning, is a DRII Certified Business Continuity Planner, is Six Sigma (Green Belt) certified and a published author. His book is titled “Disaster Management & COOP Handbook”.  Kenny has developed and implemented numerous programs and process improvement procedures within the Federal Government and National Capitol Region for the Office of the Secretary of Defense, Joint Staff, Defense Information Systems and Department of Homeland Security.

Instructors: 

Joe Douglas, ABCP

Continuity Program Manager,

US International Trade Commission

 

Joe Douglas is a recognized expert within continuity operations COOP and emergency planning.   Previously he was the Director of the ICE ITS Continuity of Operations Practice based in Reston, Virginia.  He has planned and executed continuity efforts for DHS, Customs and Border Protection, US Coast Guard and Department of Justice.  He is currently the Continuity Program Manager for the US International Trade Commission. 

 

Prior to this engagement he supported DHS with emergency relocation site planning and led the tactical continuity planning and implementation of CBP’s Continuity Program.  Joe has performed as an exercise controller in Eagle Horizon and National Level Exercises.  He developed the alternate site reception plan for US Coast Guard Commandant Staff and completed the IT Contingency Plan for DOJ’s Consolidated Asset Tracking System.  He was a trusted agent in Forward Challenge 2004 and has been instrumental in the planning, outfitting and accreditation of Sensitive Compartmented Information Facilities (SCIF) within the Continuity Community.

 

Joe previously served as an officer in the United States Coast Guard performing both operational and staff duties that included coordination of directorate-level Year 2000 (Y2K) contingency planning.  Mr. Douglas holds a Bachelor of Science in Computer Science from Appalachian State University.

Cancellation Policy: 

Confirmed registrations who cancel within 3 business days of the program will be subject to a $250 cancellation fee. Registrations cancelled after the program starts are subject to the full registration fee. Substitutions can be made at any time. In the event a particular training workshop is cancelled, the liability of Potomac Forum, Ltd is limited to refund of any prepaid registration fee.

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